Privacy Policy

Introduction

Welcome to Gecko Digital Marketing ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.geckodigitalmarketing.com and use our digital download services for ebooks, PDFs, and video courses.

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.

Data Controller

Gecko Digital Marketing

94 Turner Street, Northampton. NN1 4JL. United Kingdom

Email: sales@geckodigitalmarketing.com
 

Phone: +44 7936 787 797

Information We Collect

Personal Data

We may collect, use, store, and transfer different kinds of personal data about you:

• Identity Data: Name, username, or similar identifier
• Contact Data: Email address, billing address, delivery address, telephone number
• Financial Data: Payment card details (processed securely through our payment processors)
• Transaction Data: Details about payments and products you have purchased
• Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Profile Data: Username and password, purchases, preferences, feedback, and survey responses
• Usage Data: Information about how you use our website and services
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties

How We Collect Your Data

• Direct interactions: When you create an account, purchase products, or otherwise provide us with your information
• Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns
• Third parties: We may receive personal data about you from various third parties, such as payment providers

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer
• To process and deliver your orders (including managing payments)
• To manage our relationship with you (including notifying you about changes to our terms or privacy policy)
• To enable you to access and download purchased digital content
• To administer and protect our business and website
• To deliver relevant content and advertisements to you
• To send you marketing communications if you have opted in
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences

Legal Basis for Processing

We process your data under the following legal bases:

• Performance of Contract: Processing necessary for the performance of a contract with you (e.g., to provide digital downloads you've purchased)
• Legitimate Interests: Processing necessary for our legitimate interests (e.g., to develop our products/services and grow our business)
• Consent: Where you have given us consent to process your personal data
• Legal Obligation: Processing necessary for compliance with legal obligations

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

Your Legal Rights

Under UK data protection laws, you have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate personal data
• Erasure: Request erasure of your personal data in certain circumstances
• Restriction: Request restriction of processing of your personal data
• Data Portability: Request the transfer of your personal data
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal data

You will not have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when browsing and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy [link to Cookie Policy].

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

International Transfers

We primarily store and process your data within the UK and European Economic Area (EEA). However, we may transfer your data outside the UK and EEA where our service providers are located outside these areas. When we do so, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

How to Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Gecko Digital Marketing

94 Turner Street, Northampton. NN1 4JL. United Kingdom

Email: sales@geckodigitalmarketing.com
Phone: +44 7936 787 797

How to Contact the Appropriate Authority

If you are unsatisfied with our response to a data protection issue, you have the right to contact the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Phone: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/